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Thank you for reporting this. To help us investigate further, could you please provide the following details?

1. details? 1. The name(s) of the missing folder(s)

2. folder(s) 2. The name(s) of the file(s) you attempted to restore from Trash

3. Trash 3. The directory path where they were originally located (if you remember)

remember) With this information, we'll look into it on our end as soon as possible and reply to you by email. Thank you for your patience!