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If you receive this error message, you can release the license by clicking the "Release License" button that displays on your account setting or you can wait 15 minutes, and the files will be unlocked automatically. If you've confirmed that no one is using the license, you can follow the steps in the image below to click "Release License." Otherwise, you might take over someone else's license, preventing them from saving their file.
If you receive this error message, you can release the license by clicking the "Release License" button that displays on your account setting or you can wait 15 minutes, and the files will be unlocked automatically.
If you've confirmed that no one is using the license, you can follow the steps in the image below to click "Release License." Otherwise, you might take over someone else's license, preventing them from saving their file.automatically.