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Can't update credit card on recurring license sales email not working

Hi,

I've sent numerous emails and tried calling because I can't update stolen credit card and don't want to loose my pattern work!

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admin
asked 2025-12-09 05:01:50 +0000
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1 Answer

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You can update your credit card from the Account Settings. Please follow the steps below:

  1. Log in to the website: https://cloud.padsystem.com/auth#/sign_in
  2. Click the Settings icon and go to Account Settings.
  3. Please click on the 'terminate subscription' icon
  4. You will be redirected to a new page for subscription management.
  5. You can add your new credit card under Payment Method.
  6. Set the new card as your default card by clicking the three dots and selecting Make Default.

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nittaya.p
answered 2025-12-09 17:06:13 +0000, updated 2026-02-02 19:45:53 +0000
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